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Bpay phone

Paying bills made easy.

Pay your bills using BPAY from your online or mobile banking offered by your Australian Bank or Financial Institution.

With BPAY you can control when you make the payment and which account you pay from#.

What bills can I pay with BPAY?

BPAY can be used to pay bills from over 45,000 businesses including most major household bills.

Look out for the BPAY logo on your bills.

Bpay bill types

Types of bills you can pay with BPAY:

  • Phone & Internet
  • Electricity & Gas
  • Water
  • Council Rates
  • Household (Rent & Strata)
  • Credit Card
  • Insurance
  • And many more!

How to use BPAY

Log on to your online or mobile banking.

Choose the BPAY or Bill Payment option.

Find the BPAY logo on your email or paper bill.

Bpay laptop

Enter the payment details:

  • BPAY Biller code
  • Customer Reference Number (CRN)
  • Amount from your bill.

    Biller Code: xxxx

    Ref: xxxx xxxx xxxx

    Sample only

  • Then click to pay

All done!

Your bill payment is complete.

Need the BPAY how to guide in another language?

Bpay map

Which businesses accept BPAY?

Find out more

Further reading

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Frequently asked questions

Person on laptop

BPAY payments can only be made from Australian bank accounts.

All of the businesses offering BPAY accept payments from savings, cheque and debit card accounts, only some accept payments from credit card accounts.

You can set up recurring or scheduled payments as a convenient way to pay your bills on time. Check whether its available through your online or mobile banking.

All BPAY payments are made within the secure environment of your online banking.

BPAY doesn't receive any of your personal details or account details during the payment process.

To find out more about the security features of your online banking, and how you can help protect your personal information, contact your bank or financial institution.

BPAY is offered by over 45,000 businesses as a way to pay bills, if you do not see the BPAY logo or payment details, this may mean that BPAY cannot be used for this particular bill.

Don't worry! Your financial institution or bank should be able to help. Contact them as soon as you can.

Firstly, check that you've got the payment details right, including the Biller Code and the Customer Reference Number (CRN). You should also make sure that your Biller accepts payments from the type of account you're paying them from (for example, some Billers won't accept payments from credit card accounts).

If this doesn't work, contact your financial institution

For more help, visit BPAY.com.au