Pay the way you want

There are plenty of ways to pay bills. But with BPAY, you’re in control. Pay your bills more quickly, easily and securely wherever you are# — at home, work or on the go.

BPAY even lets you schedule payments for a later date or make partial payments** — whatever works best for you. 

#BPAY is accessible anywhere and anytime you have access to your online, mobile or phone bank.
**Scheduled payments are subject to systems and funds availability.

Pay the way you want to

How it works

  • Find the BPAY logo
    Find the BPAY logo
    on your email or paper bill
    Example of Biller Code and Reference
    (Sample only)
  • Log on  to online banking
    Log on to online banking
    Choose the BPAY payment option in Bill Payment.
  • Enter the payment details
    Enter the payment details
    Enter the BPAY Biller code, Customer Reference Number (CRN), amount and date from your bill.
  • Click Pay
    Click Pay
    That’s it! Your bill payment is complete.
Want to pay bills with just one click^, or automatically^?

^ The process may vary slightly between financial institutions.

Look up Billers or financial institutions

Why pay bills with BPAY?

BPAY
Direct debit
Credit card
Pay with confidence from the security of your online banking
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More control with the option to pay straight away, or schedule a more suitable future date**
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Easy to record and track payments, as each receipt is time stamped^
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**Scheduled payments are subject to systems and funds availability.

^ The process may vary slightly between financial institutions.

Need help?

How long will it take for my payment to go through?
Your financial institution and your Biller will acknowledge payments on the day you pay it, as long as:

  • it’s a Banking Business Day^ and
  • the payment is made before the cut-off time set by your financial institution (usually the end of their business day).


Contact your financial institution if you want to know more.

^Banking business day means a day on which banks in Sydney or Melbourne are able to effect settlement through the Reserve Bank of Australia.

How do I schedule a payment for later?
BPAY makes it easy to pay a bill on whichever future date you choose. All you need to do is, choose a date when making your BPAY payment.

Contact your financial institution to find out more.

^Scheduled payments are subject to systems and funds availability.

If I make a payment on the weekend, when will the Biller receive it?
If you pay a bill on the weekend or a public holiday, the biller will acknowledge and process it on the next Banking Business Day^.

^Banking business day means a day on which banks in Sydney or Melbourne are able to make settlement through the Reserve Bank of Australia.