About BPAY Group
BPAY Group is a dynamic mid-sized company, small enough that everyone’s ideas are heard and big enough to deliver. Our success is and has always been down to our people. That’s why we work hard at cultivating a collaborative, inclusive culture where our people are inspired and empowered to be the best they can be.

Our focus on making life easier for everyone through technology creates a culture that values innovation, embraces new ideas and provides people the opportunity to make the most of their skills and talents. BPAY Group makes the complex simple, making life easier for all Australians.

*(RFi Payments Diary 2017).

What we do

We are best known for providing fast, secure, and convenient payment and information services to financial institutions, organisations and consumers through our BPAY service. Very soon we will also be well-known for Osko® by BPAY

Who we are

Who are we? What do we stand for? Why?

These are big questions. They’re also important questions that every business needs to ask itself. When we needed the answers, we turned to the most important people in our business: our employees! They determined that innovation, collaboration and customer centricity is part of our DNA.

We’ve developed four key values that really sum us up: Better Together, Think Customer, Minds Wide Open and Always Step Forward.

Visit the Careers with BPAY Group page
Our Values
Better Together

We back each other and have each other’s backs, because together we are stronger, smarter and better. As a company of professionals, we believe in the power of teamwork. Being better together, BPAY Group has remained relevant and innovative after 20 years of service to Australians.

Think Customer

First things first. Think about your customer, they’ll think about their customer, who’ll think of their customer and so on it goes. A domino effect. BPAY customers make 938 payments every minute, and are at the heart of everything we do. By keeping the customer and their needs top of mind, BPAY has maintained its relevance and value in Australians’ lives and as part of the Australian financial services community.

Minds Wide Open

A mind wide open is a free mind, open to new questions and answers. Open to others and other points of view. Open to new ideas and most importantly, new ways of thinking. Complacency is our biggest risk, and one we don’t intend on taking. BPAY Group is dedicated to embracing new technologies in the market, pushing each other to approach challenges from different perspectives, and surrounding ourselves with people who bring new ideas and questions to the table. Continuing our legacy of change and innovation starts with open minds.

Always Step Forward

Our childlike curiosity and ambition to learn and improve keeps us up at night, which is something we’ll always strive for, because if you shoot for the moon you may just end up in the stars. We’re all about growing, keeping things moving, and reaching for better. Our unique position within the financial services industry enables us to think innovatively about products and services that can benefit all Australians. We have a legacy of leading the industry and are dedicated to maintaining this position with a progressive mindset.