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B_Informed Issue 8
Inside BPAY
Now that you have become a BPAY Biller, there are certain aspects of your invoicing that you can not change without first speaking to your financial institution. This will ensure the BPAY process will not be interrupted. The area that can potentially cause problems with BPAY processing is the lack of understanding of the information held about your BPAY solution and how this information is used.
The information that is required of the Scheme includes:
Data | Changes |
Biller Name (long and short) | Can only be changed by the Biller Institution. |
Biller Code | Check digit verified and can only be changed by the Biller Institution. |
Payment Methods | Indicates the channels the Biller has selected, eg cheque, savings, debit card account or credit card account. This can only be changed by the Biller Institution. |
Minimum and Maximum payment amounts for each payment method | Can only be changed by the Biller Institution. |
Variable CRN Indicator | Identifies whether the CRN varies with each customer bill. This can stop internet banking sites "remembering" the last CRN used for a Biller. By default this function is turned off. A Biller should contact their Billing Institution to enable this function. |
Check Digit Routine | Can only be changed by the Biller Institution. |
Validation Rule Name | Once a Biller is set up with a validation routine that is used to check the CRN structure, this structure can only be changed through the Biller Institution. The change can also only be made when validation routines are updated, which occurs four times per year. |
CRN Length Mask | This indicates the length of the CRN. The CRN cannot be more than 20 digits long, including the check digit. CRN's can be multiple lengths. A Biller cannot change the length of their CRN unless approved by the Biller Institution. |
These are examples of processes that a Biller should know about the BPAY Scheme if they want to make any changes to the billing process. If you would like to make any changes to your BPAY details you should contact your Biller Institution.
