Below are the 7 simple steps to registering for BPAY View
Step 1 After you have received correspondence from Telstra informing you that your biller code is changing, grab a copy of the next bill you receive from Telstra (via mail or at www.telstra.com.au/join) which includes the updated biller code 23796.
Step 2 Logon to CBA Netbank site
Step 3 Click on to the Bills Tab, and the biller address section
Step 4 Click on add new biller and enter the biller code 23796. Enter your customer reference number
Step 5 Registration Process
Telstra requires 2 pieces of information to enable them to verify your registration.
BPAY View Registration Number
Enter your 13 digit BPAY View registration number (without spaces) which is your 13 digit Account Number (without spaces) located in the top right hand corner of the bill.
Customer Surname on Bill
Enter the surname of the customer name that appears on your Telstra bill e.g. Smith if the full name on the bill is Mr John Smith. Only the surname must be entered. In the case of a company bill, the company name should be entered.
Step 6 Once you have completed the registration process for Telstra, you will receive a notification on your Netbank site on the status of your registration within 2 days.
Step 7 Once you are successfully registered for Telstra with BPAY View, you will receive a notification when a new bill has arrived either via email or the next time you log onto your Internet Banking site.
Seeing your detailed bill
To see the detailed bill, click on the view detailed bill link (www.telstra.com.au/join)
If you are experiencing problems with your registration contact the CBA Netbank Helpline on 13 28 28