The new BPAY View roadmap

An increasingly relevant tool for Consumers and Businesses

We’ve laid out a road map for BPAY View for the next 18 months and we have some important initiatives planned that will enhance the BPAY View experience for businesses and their customers.

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BPAY Operational Tips
BPAY Operational Tips

The Master Biller-Sub Biller structure was put in place in 2002. It allows Members and Billers to use an agency-like arrangement to provide the BPAY service for Billers too small to warrant their own Biller Code.

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BPAY and BPAY View: whenever and wherever your customers want them*
BPAY and BPAY View: whenever and wherever your customers want them*

Consumer take-up of mobile devices and the functionality they offer has been significant. We take a look at some of the trends around mobile payments and talk to some of the financial institutions that offer mobile payments to their customers.

*BPAY and BPAY View are only accessible whenever and wherever customers have access to their online, mobile or phone bank

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In the know
In the know

BPAY continued its study into consumer behaviours and attitudes around payments and bill payments – known as the Usage and Attitude (U&A) study. Now in its 10th year, over 10,000 people have been surveyed. This year some really interesting themes have emerged.

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BPAY launches new CRN functionality
BPAY launches new CRN functionality

BPAY has introduced new functionality within its 'Customer Reference Number' system to meet the needs of Billers. Called Intelligent Customer Reference Numbers (iCRN), the feature enables Billers to only accept payments made for the correct amount and/or by the due date.

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Be better informed

Designed especially for BPAY businesses, B_Informed is a quarterly e-newsletter with news, insights and ideas to help with payments and make the most of everything BPAY has to offer. Subscribe now to have B_Informed sent straight to your email inbox, or follow the links to explore past issues.

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