Issue 4

Launched in 2002, the BPAY View service supports e-presentation for 40 billers. Customers can access the BPAY View service via their online banking platform and can register to receive their bills and statements from any of these billers electronically rather than via mail.

Companies that have gone 'live' recently include Riteway Transport, TNT Australia and ANZ.

ANZ uses the BPAY View functionality for the e-presentment of its statements - which marks the first time a biller has used the BPAY View service as a channel for electronic document delivery rather than electronically sending a bill for payment.

The uptake by ANZ customers has been considerable, with approximately 40,000 e-presentations in the first three months of offering BPAY View.

As the ANZ example illustrates, the BPAY View system is designed to allow companies to not only present bills, but transmit any type of information including statements, end of year tax summaries and reminder notices. In addition to the administrative efficiency of e-commerce, BPAY View is an enabler of better environmental outcomes, saving paper, ink and postage.

If any biller is interested in learning more about how BPAY View facilitates e-communications, please contact BPAY on (02) 8252 0500.