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B_Informed Issue 1

Tracking Time

A quick glance into BPAY?s 10-year history instantly reveals how much the payments landscape continues to be transformed.

Driven by consumer demand, BPAY has grown from 37 billers on launch date to more than 15,000 different biller codes today. From recurring household bills to one-off payments, such as holidays, tax debt and voluntary super contributions, BPAY has become Australia?s most popular payment method.

So much so, that the most recent Usage & Attitudes study conducted by global marketing research firm TNS, illustrates that consumer awareness of BPAY has reached 97 per cent.

Not surprisingly, 70 per cent of Australian bill payers have used BPAY in the past 12 months, compared to one per cent who paid a bill via the Internet in 1997.

Other significant BPAY statistics:

235,000: Number of BPAY payments made in the first month of operation
18 million: Average number of BPAY payments made per month in 2007
8.2: Average number of bills paid monthly in 2007 by Australian household ? more than double the number reported in 2003
44: Percentage increase in Internet bill payments over the past five years
17: Percentage decrease of in-person bill payments over the past five years
26: Percentage decrease in mail as a bill payment method over the past five years
December: Month with typically the lowest number of BPAY payments
August: Month with typically the highest number of BPAY payments
682,000: Average number of BPAY payments made daily
$630: Value of average BPAY payment
28.12.2007: Date of the one billionth BPAY payment