Below are our most frequently asked questions for personal and business users

Consumer Alert


Important Notice


BPAY View registration for Energy Australia

Energy Australia has recently changed to a new billing system and now has a new biller code.

Existing BPAY View customers can now re-register with the new biller code for Energy Australia Pty Ltd – 97410.

If you have previously attempted to re-register and failed, please try again, as the issue has now been rectified.

Please contact your Financial Institution for any further assistance.



Other Enquiries

If you have an enquiry please contact your financial institution using the form below.

Please note that BPAY Services are initiated and managed through Financial Institutions.

If your enquiry is in relation to a specific payment, please contact your Financial Institution directly for your enquiry.

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